Glowifya Return & Refund Policy

At Glowifya, customer satisfaction is our priority.

Return Eligibility

• Items must be unworn, unused, and in original packaging

• Tags must be attached (if applicable)

Return Window

Returns must be requested within 14 days of delivery

Non-Returnable Items

• Personal care items (for hygiene reasons)

• Final sale items

• Gift cards

How to Request a Return

Email us at supportglowifya@gmail.com with:

• Order number

• Reason for return

We will provide return instructions.

Return Shipping

• Customer pays return shipping

• Free return only if item is damaged or incorrect

Refunds

• Processed within 2–5 business days after inspection

• Refunded to original payment method

• Shipping fees are non-refundable

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Glowifya Privacy Policy

At Glowifya, we respect your privacy and are committed to protecting your personal information.

Information We Collect

• Name, email, phone number

• Shipping & billing address

• Payment information

• Browsing behavior on our website

How We Use Your Information

• To process orders

• To improve our website and services

• To communicate updates and promotions

Data Protection

We use secure technologies to protect your data and never sell your personal information.

Third-Party Services

We may use trusted third-party services (payment gateways, shipping providers) to operate our store.

Your Rights

You can request access, correction, or deletion of your data anytime.

Contact

Email: supportglowifya@gmail.com